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Contact infomation

Thank you for visiting Yarlio!

We’re always happy to hear from you. Whether you have a question about your order, need assistance, or would like to share your thoughts with us, the Yarlio team is here to help.

You can also fill in the form below, and we’ll get back to you as soon as possible.

Frequently Asked Questions

Once your order has been shipped, you will receive a confirmation email with a tracking number and link. You can use this to check your delivery status at any time.

Delivery usually takes 6–12 business days. Once your order is dispatched, tracking information will be sent to your email.

You can track your order using the tracking link sent to your email after dispatch. If you haven’t received it, please check your spam folder or contact us.

If your order arrives damaged or incomplete, please contact us with your order number and photos of the issue. We will arrange a replacement free of charge.

If your order has not been shipped yet, we may be able to modify or cancel it. Please contact us as soon as possible.

Yes! Yarlio products make thoughtful gifts for garden lovers, home decorators, and anyone who enjoys adding charm to their outdoor spaces. With unique designs and practical use, they are a great choice for birthdays, holidays, housewarmings, and special occasions.

Friendly Support

Helpful customer care whenever you need us

Secure Payment

SSL encryption ensures secure payment

Fast, Insured Delivery

Reliable delivery with full insurance cover

Money-Back Guarantee

30-Day Returns – No Questions Asked

Contact Address

Email:
support@yarlio.com

Address:
Room 802, Unit 810, 8/F, Block B,
Ping An Fortune Center,
Building 24, Times Square,
Suzhou Industrial Park,
Suzhou, Jiangsu 215000,
China

Customer Service Hours:
Monday - Friday, 9:00 AM - 6:00 PM (UTC+8)

Please contact our customer service team before returning any items.
Returns sent without prior authorization may not be accepted.