Payment and Ordering
We accept major credit and debit cards, including:
1. Visa, MasterCard, Maestro, American Express, Discover, JCB, Diners Club, UnionPay
2. PayPal
3. Apple Pay and Google Pay
To place an order:
Browse our website and select the products you wish to purchase.
Add items to your shopping cart.
Go to the checkout page and enter your shipping information.
Choose your payment method and complete the transaction.
After the transaction is completed, you will receive an order confirmation email.
No, you can shop as a guest. However, creating an account with us offers benefits such as faster checkout, order tracking, and access to exclusive promotions.
Yes, absolutely! We take your privacy and security seriously. Our website uses encryption technology to ensure that your personal and payment information is kept secure during transactions.
We value your privacy and will never share your personal information with third parties without your consent. For more details, check out our Privacy Policy.
No, there is no minimum order amount in our online store. We’re happy to receive every order from you!
We only display products that are currently in stock. Popular items may sell out quickly due to high demand, but you can always find great alternatives in our store.
To redeem your coupon code, simply add your items to the shopping cart and proceed to checkout. You will find a “Gift card or discount code” field where you can enter your code and click “Apply.” The discount will be automatically applied to your order.
We'll take care of it! First, please check that the code has been entered correctly - without any spaces or spelling errors. Some coupons have specific conditions or validity periods. If the problem persists, please contact our customer service at support@yarlio.com. We'll be happy to help you ensure your discount is applied correctly.
Your payment may be declined for several reasons, such as insufficient funds, incorrect card details, or security checks carried out by your bank. Please check your details and ensure your account has sufficient funds.
If the issue continues, we recommend contacting your bank or card provider for further assistance. Alternatively, you can try using another payment method such as PayPal or Apple Pay.
If you've made a purchase with us, you should receive an order confirmation by email within a few minutes. If you haven't received the confirmation, here are some possible reasons:
1.) You may have entered the wrong email address.
2.) Please check your spam folder. The confirmation may be there.
3.) The order process may not have been completed correctly.
If this happens, please don't worry and contact us immediately. We will help you resolve the issue.
Subscribing to our newsletter is simple: just scroll to the bottom of our website where you’ll find the sign-up field. By subscribing, you’ll stay up to date with our latest news, exclusive offers, and new product updates.
Product Information
Yes. Yarlio products are designed for outdoor spaces, including gardens, patios, balconies, and yards, helping you create a beautiful and inviting environment.
Yes. Our designs are suitable for a variety of spaces, including gardens, lawns, patios, balconies, and other outdoor areas.
Yes. Yarlio products are designed to complement outdoor spaces throughout the year, adding beauty and character to your garden in every season.
Yarlio products are designed for outdoor environments and can be enjoyed in gardens, patios, balconies, and yards throughout the year. Please note that exposure to different weather conditions may naturally affect the appearance over time.
Yarlio products are crafted from selected materials with a focus on durability, functionality, and attractive design, making them a great addition to your home and garden.
Yes. Most Yarlio products are designed for easy assembly and include clear instructions. You can quickly set them up and enjoy your outdoor decoration.
Product sizes vary by item. Please check the product page for detailed dimensions and specifications before purchasing.
Yes! Yarlio products are thoughtful gifts for garden enthusiasts, homeowners, and anyone who loves adding decorative touches to their outdoor space.
Shipping and Delivery
Free shipping within 6–12 business days. Once your order has been shipped, your tracking number and tracking link will be sent to you via email. You can also check your delivery status on our tracking page at any time.
You can track your order status on our tracking page. Of course, we also send notification emails whenever the shipping status changes, so you can follow your order in real time.
We’re very sorry for this frustrating situation! Based on experience, some postal workers may forget to leave a "pickup card" for recipients. In most cases, the package is waiting at your local post office or was delivered to a neighbor. We recommend checking with neighbors or contacting your local post office first.
If you still can’t find your package, please contact us via Facebook or email at support@yarlio.com, and we’ll assist you!
If you have a new address, please let us know as soon as possible so we can update the shipping address before dispatch. If the product has already been shipped, unfortunately, the address change will no longer be possible.
We sincerely apologize for this inconvenience! Please contact us at support@yarlio.com, and we’ll resolve the issue as quickly as possible.
We apologize for the inconvenience. Please contact the Yarlio support team with your order information and details of the missing parts. We will work with you to resolve the issue and ensure you can enjoy your product as soon as possible.
Returns and Refunds
If you need to make changes or cancel your Yarlio order, please contact our customer support team as soon as possible with your order details. We will do our best to assist you before your order is processed or shipped.
Once your order has been shipped, we are unable to make changes or cancel the order. However, you may contact us for further assistance according to our return policy.
We offer a hassle-free return and refund policy. If you are not completely satisfied with your purchase, you may request a return within the return period without providing a reason. Once your return is received and approved, your refund will be processed to your original payment method. Our support team is always here to help if you need assistance.
To request a return, please contact our customer support team with your order number and reason for the return. Our team will provide you with the next steps and return instructions.
Return shipping costs depend on the reason for the return and the details of your order. Please contact our support team for assistance with your return request.
Yes. If you would like to exchange your Yarlio product for a different style, please contact our customer support team with your order details. We’ll assist you according to our exchange policy.
Products should be returned in their original condition whenever possible. If you have any questions about your return eligibility, please contact our support team before sending the item back.
Email: support@yarlio.com